Looking to take your customer service experience to the next level? Consider joining one of Canada’s best customer service teams!
Your enthusiasm and outgoing personality will shine through as you assist our customers by delivering solutions for their home furnishing service requests. Using a combination of online, telephone and other interactive communications tools, you’ll be empowered to provide the necessary information and practical solutions that our customers need. There is no selling involved - only the opportunity to deliver the very best customer experience possible.
About the Position
Reporting to our Customer Experience Leader, you will be one of our front-line specialists who can help solve service requests efficiently and effectively. You are accustomed to working in a fast-paced, multitasking environment that demands attention to detail. Your positive attitude will help you manage even the most challenging of customer service situations.
We offer a unique environment that provides competitive compensation together with an innovative flextime work schedule, health benefits and other incentives.
Our most successful Customer Service Specialists possess these attributes:
As a key interface with our customers, your responsibilities include
For more than three decades we’ve been building a legacy, rooted in our international reputation for outstanding customer service throughout the home furnishings industry. We continue to expand with the introduction of innovative new solutions designed to help protect families, maintain healthy homes and create healthier lives for our customers in partnership with the industry’s best home furnishing retailers.
Our success as a family-owned business means we think long-term. It also means we share important values like trust, integrity and commitment. While we are very selective in our recruitment process, we believe cultural fit and personal aptitude are as important as the individual’s skills and desire for success.
How to Apply
If you believe you have the experience and the personal attributes that match our Customer Service Specialist profile, then we invite you to send us your resume. Include an introductory letter describing how your experience and passion for customer service can help us deliver an exceptional customer experience!
Submit your resume and letter to firstname.lastname@example.org or fill out the form below!
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Your essential abilities:
How to Apply:
Applications will only be accepted in the following method. Submit your application to http://resumes.zucora.com:10010/apply using a POST following the format outlined below: